No app. No account.
Something broke? Scan it. Report it. Track it.
The QR sticker near what's broken opens a report form in your phone's browser — no login, nothing to install.
No sticker handy? Call (833) 865-1933 — 24/7 AI phone receptionist.
No app. No account.
Emergency? Call 911 first. Smell gas? Leave first, then call your gas utility. See the safety page.
Three steps
No app. Just your phone's browser.
Everything happens where you already are.
Scan the sticker
Find the QR code near what's broken and point your camera at it.
Describe + photo
The room is already selected. Add a quick note and a photo if you can.
It's handled
Reports are automatically categorized for your landlord's repair workflow. Vendor notification follows their dispatch settings.
No QR code handy?
Type it in, or call it in.
Every sticker also has a short link printed under the QR — type that instead, or skip typing entirely and call the line any hour.
Go to /reportFor landlords
scan2fix is the front door. Veluna Rent runs the back office.
California compliance deadlines, maintenance intake, and vendor dispatch — handled in one place.
Compliance tracked
California landlord requirements tracked so nothing quietly slips past you.
QR maintenance intake
Print stickers for your units. Tenants scan and report — no app for them to install.
Dispatch controls
Reports are categorized automatically. Saved vendors are notified when the landlord enables auto-dispatch.
Questions
Frequently asked
For tenants
Do I need to download an app?
No. Scanning the sticker opens a normal web form in your phone's browser. No app, no account, no login.
What if I don't have a sticker to scan?
Go to scan2fix.com/report and type the short link or code printed under the QR, or call (833) 865-1933 any hour.
What if it's an emergency?
For anything life-threatening, call 911 first. If you smell gas, leave the unit and call your gas company's emergency line before filing a report. See the safety page for full guidance.
For landlords
How do the QR codes get made?
You generate and print QR stickers for your property through Veluna Rent, then post them near common trouble spots.
What does this cost?
scan2fix is free for tenants. For landlord pricing, see scan2fix for landlords.